Upholstery Warranty

Thank you for choosing Lane Furniture. You have made an investment in lasting quality, comfort and innovation that will bring years of enjoyment. Please read the terms of the Lane Limited Warranty Coverage carefully. Retain your proof of purchase and this printed warranty to substantiate a claim in the event warranty service is required.

LIMITATIONS APPLICABLE TO ALL WARRANTIES

All warranties are to the original purchaser from authorized dealers only. Warranties are not transferable.

ALL WARRANTIES ARE LIMITED TO MANUFACTURING AND MATERIAL DEFECTS THAT APPEAR UNDER NORMAL, INDOOR RESIDENTIAL USE. ADDITIONAL LIMITATIONS DESCRIBED HEREIN APPLY.

WARRANTIES ARE FOR REPAIR, REPLACEMENT, OR SUBSTITUTION ONLY, IN LANE’S SOLE DISCRETION. REFUNDS ARE NOT AVAILABLE.

LANE WILL PAY REASONABLE AND CUSTOMARY RATES FOR LABOR DURING THE PERIOD OF THE LABOR WARRANTY. THE CONSUMER WILL BE RESPONSIBLE FOR LABOR COSTS AFTER THE STATED TIME PERIOD.

THE CONSUMER IS RESPONSIBLE FOR IN-HOME INSPECTION FEES, TRANSPORTATION OF THE PRODUCT TO AND FROM THE DEALER AND TO AND FROM THE LANE FACTORY (MOST REPAIRS DO NOT REQUIRE RETURN TO THE FACTORY).

WARRANTIES ARE VOIDED BY EVIDENCE OF EXCESSIVE SOILING, IMPROPER CLEANING OR TREATMENT, ABUSE, OR ABNORMAL USE. WARRANTIES DO NOT APPLY TO PRODUCTS USED FOR RENTAL, BUSINESS, COMMERCIAL, INSTITUTIONAL, IN RECREATIONAL VEHICLES OR OTHER NON-RESIDENTIAL USES. WARRANTIES DO NOT APPLY TO PURCHASES OF FLOOR SAMPLES OR “AS IS” PRODUCTS EXCEPT AS REQUIRED BY LAW.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

EXCEPT AS SET FORTH IN THIS WARRANTY AND TO THE EXTENT PROVIDED BY LAW, IN NO EVENT WILL LANE BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. No Lane dealer or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

WARRANTY SERVICE

All claims for service must be accompanied by proof of purchase (Bill of Sale). Contact the dealer from whom the furniture was purchased to request warranty service under this warranty. If the original dealer is not accessible, contact a local Lane dealer for assistance. Lane will not be responsible for transportation or packing charges without prior approval. Repair, replacement or substitution, as determined by Lane, will be made as soon as practical.

Limited Warranty Information, (for upholstery products purchased on or after February 13, 2013).

DescriptionsParts CoverageLabor Coverage
Frame and Spring System
Wood Frame and PartsFive YearsOne Year
Springs and Spring SystemsFive YearsOne Year
Wood and Metal BasesThree YearsOne Year
Decorative Wood Parts and FinishOne YearOne Year
Mechanisms
Reclining MechanismsLifetime*One Year
Sleeper MechanismsThree YearsOne Year
Cushions and Pillows
Seat CushionsThree YearsOne Year
Back CushionsOne YearOne Year
Accent PillowsOne YearNo Coverage
Fabric and Leather**
Fabrics (excludes Customer Own Material)One YearOne Year
Leathers (excludes Customer Own Leather)One YearOne Year
Arm Cap and Headrest CoversNo CoverageNo Coverage
Sleeper Mattresses
Sleeper MattressesThree YearsOne Year
Air Dream™ Air Bladder and ValveThree YearsOne Year
Air Dream™ MotorOne YearNo Coverage
Electrical
Power Recline Motors and Electrical SystemsThree YearsOne Year
Heat and Massage Motors and Electrical SystemsOne YearOne Year
Power Lift Motors and Electrical SystemsThree YearsOne Year
Power Lift Operating ControlsTwo YearsOne Year
Electrical Components and ControlsOne YearOne Year
Miscellaneous
CastersOne YearOne Year
Plastic components (trays, cup holders)One YearNo Coverage
The following products are not covered by the warranties above.
Specific warranties for these products are described below.
Lane Encore™One YearNo Coverage
Lane Leather Essentials™One YearNo Coverage
Lane Prestige™One YearNo Coverage

*Lifetime is defined as seven years, the expected lifetime of the product.

**Fabric and Leather. Fabric fading, pilling, shrinkage, stretching, wearing quality and color fastness are not covered by this warranty. FABRIC DAMAGE OR FAILURE DUE TO CHEMICAL TREATMENTS APPLIED BY THE RETAILER OR CONSUMER, HEAVY SOILING OR IMPROPER CLEANING WILL VOID THIS WARRANTY. Leather coverage does not include natural markings, shrinkage, stretching, or variations in grain or color, which occur naturally and prove the authenticity of the leather.

WOOD PRODUCTS WARRANTY

Thank you for choosing Lane Furniture. You have made an investment in lasting quality that will bring years of enjoyment. Please read the terms of the Lane Limited Warranty Coverage carefully. Retain your proof of purchase and this printed warranty to substantiate a claim in the event warranty service is required.

LIMITATIONS APPLICABLE TO ALL WARRANTIES

All warranties are to the original purchaser from authorized dealers only. Warranties are not transferable.

ALL WARRANTIES ARE LIMITED TO MANUFACTURING AND MATERIAL DEFECTS THAT APPEAR UNDER NORMAL, INDOOR RESIDENTIAL USE. ADDITIONAL LIMITATIONS DESCRIBED HEREIN APPLY.

WARRANTIES ARE FOR REPAIR, REPLACEMENT, OR SUBSTITUTION ONLY, IN LANE’S SOLE DISCRETION. REFUNDS ARE NOT AVAILABLE.

LANE WILL PAY REASONABLE AND CUSTOMARY RATES FOR LABOR DURING THE PERIOD OF THE LABOR WARRANTY. THE CONSUMER WILL BE RESPONSIBLE FOR LABOR COSTS AFTER THE STATED TIME PERIOD.

THE CONSUMER IS RESPONSIBLE FOR IN-HOME INSPECTION FEES, TRANSPORTATION OF THE PRODUCT TO AND FROM THE DEALER AND TO AND FROM THE LANE FACTORY (MOST REPAIRS DO NOT REQUIRE RETURN TO THE FACTORY).

WARRANTIES ARE VOIDED BY EVIDENCE OF EXCESSIVE SOILING, IMPROPER CLEANING OR TREATMENT, ABUSE, OR ABNORMAL USE. WARRANTIES DO NOT APPLY TO PRODUCTS USED FOR RENTAL, BUSINESS, COMMERCIAL, INSTITUTIONAL, IN RECREATIONAL VEHICLES OR OTHER NON-RESIDENTIAL USES. WARRANTIES DO NOT APPLY TO PURCHASES OF FLOOR SAMPLES OR “AS IS” PRODUCTS EXCEPT AS REQUIRED BY LAW.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

EXCEPT AS SET FORTH IN THIS WARRANTY AND TO THE EXTENT PROVIDED BY LAW, IN NO EVENT WILL LANE BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. No Lane dealer or employee is authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

WARRANTY SERVICE

All claims for service must be accompanied by proof of purchase (Bill of Sale). Contact the dealer from whom the furniture was purchased to request warranty service under this warranty. If the original dealer is not accessible, contact a local Lane dealer for assistance. Lane will not be responsible for transportation or packing charges without prior approval. Repair, replacement or substitution, as determined by Lane, will be made as soon as practical.

Limited Warranty Information, (for wood products purchased on or after February 13, 2013).

DescriptionsParts CoverageLabor Coverage
Wood and Finish
Wood and FinishOne YearOne Year
Drawer and Door HardwareOne YearOne Year
Drawer Glides - Metal and WoodOne YearOne Year
Decorative Wood Parts and FinishOne YearOne Year
Fabric & Leather* on upholstered wood furniture
Fabrics (excludes Customer Own Material)One YearOne Year
Leathers (excludes Customer Own Leather)One YearOne Year
Miscellaneous
Metal furniture and detailingOne YearOne Year
Glass and MirrorsOne YearOne Year
Marble and StoneOne YearOne Year
CastersOne YearOne Year
Electrical components and systemsOne YearOne Year

*Fabric and Leather. Fabric fading, pilling, shrinkage, stretching, wearing quality and color fastness are not covered by this warranty. FABRIC DAMAGE OR FAILURE DUE TO CHEMICAL TREATMENTS APPLIED BY THE RETAILER OR CONSUMER, HEAVY SOILING OR IMPROPER CLEANING WILL VOID THIS WARRANTY. Leather coverage does not include natural markings, shrinkage, stretching, or variations in grain or color, which occur naturally and prove the authenticity of the leather.