(United States and Canada only)
Note: Information below is for reference only and subject to change without notice. This information in general applies only to domestically sold Lane upholstered furniture. For warranty information on your particular furniture piece, please contact Lane Customer Service at service@lanefurniture.com.
The black metal patented parts of Lane RECLINING MECHANISMS and SLEEPER MECHANISMS carry a 7 year limited Parts warranty from the original date of sale, which is the expected lifetime of the furniture under normal household use.
*Lane Branded mattresses, wooden frame components, and all springs are warranted to be free of defects in materials and workmanship for FIVE years from the date of sale.
* Only Lane Branded Mattresses are covered under this Warranty. Different manufacturers may offer different warranties. Please refer to the specific warranty information provided by the manufacturer.Foam Seat Cores, Motors, Heater units, Massage units, Wiring, Hand wands and all other electrical components, tray tables, drop-down tables and all other miscellaneous components are warranted to be free of defects in manufacturing and workmanship for ONE year from date of sale.
All ELECTRICAL parts, cables, motors, hand wands and sensor strips are warranted to be free of defect in materials and workmanship for ONE year from the date of sale. All MECHANICAL parts are warranted to be free of defect in materials and workmanship for THREE years from the date of sale.
Lane warrants all our upholstery fabrics and leathers against defective materials and workmanship for ONE (1) year from the date of purchase. This warranty covers seam failure, fabric separation, and nap loss. Excluded from warranty are cover pilling, fading, stretching, and dye lots.
Natural markings such as scars, brands, grain variations, wrinkles, etc., will be considered normal characteristics and not construed as defects. Nature's trademarks leave no two cow hides the same, so color variations could occur.
Where there is evidence of excessive soiling, improper cleaning, abuse, or where the fabric or leather has had some form of chemical applied, the fabric / leather warranty will not apply.
Lane Home Furnishings will honor reasonable and customary labor charges for a period of ONE year from the original date of sale for the purpose of repair or replacing warranty parts. Warranty service should be performed by a Lane Home Furnishings dealer or Lane Home Furnishings Certified Service Agent.
The product serial number found under the ottoman or on the legal requirements label attached to the seat cushion is necessary for fulfillment of warranty. A valid Proof of Purchase must be provided before a warranty claim, service, or parts request can be honored. A Proof of Purchase is defined as a copy of your sales receipt.