(United States and Canada only)
Note: Information below is for reference only and subject to change without notice. This information in general applies only to domestically sold Lane upholstered furniture. For warranty information on your particular furniture piece, please contact Lane Customer Service at service@lanefurniture.com.
The black metal patented parts of the RECLINING MECHANISM carries a Limited Lifetime Warranty. The reclining mechanism is warranted to be free of defects for as long as you, the original consumer owns the furniture.
Sleeper mechanisms, mattresses, wooden frame components, springs and foam seat cores, are warranted to be free of defects in materials and workmanship for FIVE (5) years from the date of sale.
Motors, heater units, massage units, wiring, hand wands and all other electrical components are warranted to be free of defects in manufacturing and workmanship for ONE (1) year from the date of sale.
All electrical parts, cables, motors, hand wands and sensor strips are warranted to be free of defect in materials and workmanship for THREE (3) years from the date of sale.
Lane warrants all our upholstery fabrics and leathers against defective materials and workmanship for ONE (1) year from the date of purchase. This warranty covers seam failure, fabric separation, and nap loss. Excluded from warranty are cover pilling, fading, stretching, and dye lots.
Natural markings such as scars, brands, grain variations, wrinkles, etc., will be considered normal characteristics and not construed as defects. Nature's trademarks leave no two cow hides the same, so color variations could occur.
Where there is evidence of excessive soiling, improper cleaning, abuse, or where the fabric or leather has had some form of chemical applied, the fabric / leather warranty will not apply.
Lane will honor reasonable and customary labor charges for a period of one year from the original date of sale for the purpose of repair or replacing warranty parts. Warranty service should be performed by a Lane dealer or Lane Certified Service Agent.
Lane is pleased to offer a wide selection of fabrics that may offer an extended warranty to the consumer. If you have chosen an extended warranty fabric, please follow the instructions stated on the hangtag that accompanied your furniture.
Lane designed this product for placement for residential use only. Placement in rental property, institutions, or any other excessive application voids our warranty.
Claims for service must be accompanied futher by the necessary information to satisfy warranty requirements. We reserve the right to require defective parts be returned to the factory upon request. A product's serial number is required for fulfillment of warranty.
In the event of improper use or damage after the sale, this warranty does not apply. Also, this warranty does not cover pick up, inspection, cartoning, or freight charges. Should you have any question concerning this warranty, please contact your local authorized Lane dealer.
For further information, contact your local Lane dealer or write to Lane Furniture Industries, Customer Service Department, P. O. Box 1628, Tupelo, MS 38802, or fax (662) 566-3169, or email: service@lanefurniture.com.