(United States and Canada only)
Note: Information below is for reference only and subject to change without notice. For warranty information on your particular furniture piece, please contact Lane Customer Service at service@lanefurniture.com.
All Lane products are manufactured with attention to detail and craftsmanship to add comfort to your life. With the purchase of our “First Class Seating” recliner, you receive an enhanced warranty more extensive than any other in the industry. The added security of this warranty provides peace of mind to make you even more comfortable with your decision to purchase your “First Class Seating” recliner.
With the exception of the cover, all components of your “First Class Seating” are warranted to be free of defects in materials and workmanship for 5 years from the original date of purchase. This extended warranty includes both materials and labor.
Lane warrants all of our upholstery fabrics and leather against defective materials and workmanship for one year from date of purchase. This warranty covers seam failure, fabric separation, and nap loss. However, this warranty excludes piling, fading, stretching, and dye lots.
Natural markings on leather, such as scars, brands, grain variations, wrinkles, etc., are normal characteristics and are not construed as defects. Nature’s trademarks leave no two cowhides the same. Color and other variations could occur. Naturally, where evidence of excessive soiling, improper cleaning, abuse, or where the fabric or leather has had some form of chemical applied, the Fabric/Leather Warranty will not apply.
Lane warrants the black metal parts of the reclining mechanism to be free of defects for as long as you, the original consumer, own the furniture. All warranty service should be performed by a Lane Certified Service Representative or authorized Lane Home Furnishings dealer.
Please make sure any claim for service is accompanied by the necessary information to satisfy warranty requirements. We reserve the right to require defective parts be returned to the factory upon request. The product serial number found under the ottoman or on the legal requirements label attached to the seat cushion is necessary for fulfillment of warranty. A valid Proof of Purchase must be provided before a warranty claim, service, or parts request can be honored. A Proof of Purchase is defined as a copy of your sales receipt.
This Limited Warranty does not apply to damage after the sale, improper use or cleaning with abrasives or harsh cleaning agents, negligence, normal wear and tear, accidents including burns, cuts, scratches, tears, scuffs, watermarks, dents, nicks, fading and the result of damage from smoke, fire and/or water, indentions or pet damage, floor samples or products designated “as is” at time of purchase, placement in rental or commercial property or institutions, pick up, inspection, packing or freight charges. Lane will not be liable for any loss, expense, or damage other than to the furniture itself that may result from a defect in the furniture. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Liability for incidental or consequential damages is excluded. We reserve the right to require defective parts be returned to the factory upon request.
Should you have any questions concerning this warranty, please contact your local Lane Home Furnishings dealer. For further information contact your local Lane Home Furnishings dealer or write to Lane Home Furnishings, Customer Service Department, P. O. Box 1628, Tupelo, MS 38802, or fax (662) 566-3477 or e-mail: service@lanefurniture.com.